Rates & Insurance

Session Rates

 

The session rates will vary depending on the therapist you choose for your session and the services being provided. To obtain the counseling rates associated with each of the therapists and the services being requested, please contact the therapist directly to obtain the counseling rates for that particular therapist.

 

To contact a counselor directly, just click on the email address to send an inquiry to:

 

Therapists

 

Ken Bateman Ed.D., LMFT-S, LPC-S (ken@drkenbateman.com)
Accepted Insurance: Private Pay
Accepted Payments: Cash, Check, Visa, Master Card, American Express, Discover

 

Frank Geis M.A., LPC, LMFT, Neurotherapist (Frank@GeisCounseling.com)
Accepted Insurance: Blue Cross Blue Shield, Cigna Healthcare
Accepted Payments: Cash, Check, Visa, Master Card, American Express, Discover

 

Keri Riggs M.A., LPC-S (keri@keririggs.com)
Accepted Insurance: Blue Cross and Blue Shield PPO, Aetna PPO / Choice Plus POS II
Accepted Payments: Cash, Check, Visa, Master Card, American Express, Discover

 

Robin Powell LCSW-S, CT (mail@twocreekscounseling.com)
Accepted Insurance: Blue Cross Blue Shield of Texas, Medicare, Humana, Aetna, United
Accepted Payments: Cash, Check, Visa, Master Card, Discover

 

Lisa Travis Galliano MS, LPC-S (gallianolpc@gmail.com)
Accepted Insurance: Blue Cross Blue Shield PPO
Accepted Payments: Cash, Check, Visa, Master Card, American Express, Discover

 

Joe Shaw MA, LPC-S, NCC (joe@joeshawlpc.com)
Accepted Insurance: Blue Cross Blue Shield of Texas, Cigna
Accepted Payments: Cash, Check, Visa, Master Card, American Express, Discover

 

Interns

The interns offer reduced rates or sliding scale but are unable to accept insurance.

Contact them directly regarding their rates.

 

Kim Kays M.S., LPC Intern, LCDC (kim@newdirectionscounseling.com)
Accepted Insurance: Not Accepting Insurance
Accepted Payments: Cash, Check, Visa, Master Card, American Express, Discover

 

Summer Haase M.A., LPC Intern (summerjoyhaase@gmail.com)
Accepted Insurance: Not Accepting Insurance
Accepted Payments: Cash, Check, Visa, Master Card, American Express, Discover

 

Jamie Yoo M.A., LPC Intern (jyoocounseling@gmail.com)
Accepted Insurance: Not Accepting Insurance
Accepted Payments: Cash, Check, Visa, Master Card, American Express, Discover

 

Bridget Jowid M.S., LPC Intern (bridget@newdirectionscounseling.com)
Accepted Insurance: Not Accepting Insurance
Accepted Payments: Cash, Check, Visa, Master Card, American Express, Discover

How to Inquire About Your Mental Health Insurance Benefits

 

Understanding and obtaining information about Insurance coverage for mental health can be a little tricky, but with these questions you will be better able to navigate the systems.

 

To use Behavioral Health Benefits, your provider must furnish a mental health diagnosis.
(If you already take medication for depression or anxiety, your physician will have already submitted this as a diagnosis.)

 

You are responsible for understanding your own insurance benefits, and financially responsible for the full amount of service that insurance doesn’t cover.

Inquiry Process

1. Call the customer service number on your insurance card. If there is one for Behavioral Health, try that first.

 

2. You can use an online directory search, to see if your therapist’s name is listed, but it is better to call to get complete information.

 

3. Determine what company actually provides your mental health benefits.

For example, you might have Blue Cross for medical, but another company for mental health

4. Record the name of the customer service advocate you speak with, the date & time of your call & a reference number if they provide one.

 

5. Initially, a customer service advocate will tell you your overall benefits including individual and family deductible, maximum out of pocket, etc.

 

6. Request benefits for Behavioral Health – Outpatient visits with a therapist.

 

7. If you know the name of the provider you wish to see, ask if the provider is in-network.If so, ask the following questions:

Does the deductible have to be met prior to receiving benefits?*

 

Ask for the in-network benefits

Copay – a fixed amount each visit, such as $20, $30

 

Coinsurance – a percentage of the contract rate such as 20%

Your provider will tell you their contract rate and calculate the percentage you will owe accordingly.

 

Understand that even with verifying benefits, the amount owed isn’t finalized until the claim is submitted and paid by the insurance.

If the provider you wish to see is not shown in-network, ask for the out of network benefits and if a deductible applies.*

*Sometimes the medical deductible is the same as the behavioral health deductible, but sometimes it is not.

We hope these questions are helpful as you obtain information regarding your behavioral health benefits.